All Categories ​>​ ​Earthing® | Ground Therapy® Product Questions

Earthing® | Ground Therapy® Product Questions

How do I wash my silver-threaded Earthing® sheet? (No longer sold on our website)

PLEASE NOTE: THESE INSTRUCTIONS ARE NOT FOR THE NEW BLACK CARBON SLEEP MAT OR MATTRESS COVER. They are only for the silver-threaded Earthing sheets that are no longer in production or sold on our web…

Updated by Clint Ober

What materials are the sleeping mats made out of?

Our non-toxic Earthing® mats are made from our patented conductive carbon leatherette. The leatherette is a composite of Polyurethane (PU) resin infused with conductive carbon pigment. It has a butte…

Updated by Clint Ober

What Size Sleep Mat Should I Order?

Depending on the size of your mattress, you have a variety of options for what to buy and how to place it on your bed. Twin (39" x 75") or Twin XL (39" x 80") Mattresses: Ground Therapy Starter Kit -…

Updated by Clint Ober

Can Earthing® products be plugged into wall outlets anywhere in the world?

Yes, as long as you have grounded outlets and you may need an outlet adapter. Please see below for details about each type of wall outlet. Please note: If you are outside of the U.S. your country may…

Updated by Clint Ober

Should I unplug the Earthing® products when I'm not using them?

There is no need to unplug the Earthing® products when they aren't being used. You aren't connected to any voltage, current, or electricity flow so there is no concern that leaving the products plugg…

Updated by Clint Ober

When I test my product using the Product Tester, it’s not showing as grounded. What should I do?

Before you contact our Customer Support Team, please follow these instructions: When you turned the green switch on the Product Tester to the ON position, did you see the green light flash across the…

Updated by Clint Ober

Can I plug my Earthing® products into an extension cord or surge protector?

Yes, as long as it's a three-prong surge protector/extension cord and you can connect the surge protector/extension cord into a grounded outlet in your home or office.

Updated by Clint Ober

Can I put a fitted sheet over my Earthing Sleep Mat or Mattress Cover?

Direct skin contact is always best. However, the Earthing® Sleep Mat or Mattress Cover may be placed under your fitted sheet with complete grounding success! Shortly after lying down, perspiration an…

Updated by Clint Ober

How Do I Test The Earthing Coil Cord With The Earthing Product Tester?

STEP 1: Set Up The Earthing Product Tester 1. Unwrap the two AAA batteries included in the Earthing Product Tester kit. 2. Open the battery cover on the back of the Product Tester. Add the batteries…

Updated by Clint Ober

How do I clean my Sleep Mat, Universal Mat, Sticky Mat, or Pillow Cover?

Our conductive black carbon material is inherently antimicrobial and can be wiped down with a damp cloth. For an occasional deeper clean, we recommend a simple 3-step cleaning process: Wipe down the…

Updated by Clint Ober

How Do I Test My Earthing Product With The Earthing Product Tester?

STEP 1: Set Up The Earthing Product Tester 1. Unwrap the two AAA batteries included in the Earthing Product Tester kit. 2. Open the battery cover on the back of the Product Tester. Add the batteries…

Updated by Clint Ober

Can I wear socks when I'm using the Universal Mat under my feet?

Yes, you can. Feet naturally sweat and will hydrate socks, particularly thinner socks and socks made from natural fibers like cotton and bamboo, which facilitate the ability of the Earth’s energy to…

Updated by Clint Ober

I have an old Earthing® fitted sheet. Can I use this over my Earthing® Sleep Mat?

Yes, you can! Even if the silver in your Earthing® fitted sheet is no longer conducting on its own, the semiconductive properties of cotton combined with your body’s heat and perspiration will allow…

Updated by Clint Ober

Can I plug my Earthing® products into the outlet on a houseboat?

As long as the boat is connected to a shore power, an electrical outlet ground will ground you. When a boat is not connected to shore power and is running on a generator, the outlets may not be groun…

Updated by Clint Ober

Is there a difference in grounding when you're touching the earth versus an Earthing® product?

No, Earthing® products are designed to give you the same amount of electron transfer as you would receive if you were barefoot on the earth. They are the same. The difference is when you go outside y…

Updated by Clint Ober

Will I be grounded if I plug my Earthing® product into an outlet on a cruise ship?

Please check with the cruise company as in-cabin outlets may or may not be grounded.

Updated by Clint Ober

How Do I Adjust The Comfort Level Of The Earthing Pet Bed?

Some pets prefer a softer, less filled Earthing® Pet Bed. It's very easy to adjust the thickness fill level of the Pet Bed's interior foam. Here's how to do it: Unzip the exterior, grounded Earthing…

Updated by Clint Ober

Can I wear pajamas with the Sleep Mat?

The Sleep Mat is 100% conductive and creates a perfect ground plane on your bed. Direct skin contact is always best. However, you can wear pajamas with complete grounding success. Shortly after lying…

Updated by Clint Ober

Where should I place the Earthing® Patches?

Over many years of observation and study, we have found that there are three prime locations for placing the patches. To target your upper body (from the waist up), place the patches on the palms of…

Updated by Clint Ober

Do I need to use the Outlet Adapter that comes in my order?

Yes, you do. Plugging the Coil Cord into the Outlet Adapter ensures you will have a tight grounded connection. The Earthing® Outlet Adapter (U.S. version) included in your order is also a space-savin…

Updated by Clint Ober

How do I clean my black carbon Earthing® products?

Our conductive black carbon material is inherently antimicrobial and can be wiped down with a damp cloth. For an occasional deeper clean, we recommend a simple 3-step cleaning process: Wipe down the…

Updated by Clint Ober

How long can I leave an Earthing® Patch on for?

For convenience sake, many people like to leave their Earthing® Patches on their body even when they're not connected to a cord. Two to three days is the maximum amount of time we recommend leaving a…

Updated by Clint Ober

Do Earthing® Patches lose conductivity when they aren't sticky anymore?

If the adhesive on your individual Earthing® Patch isn't sticky anymore, this doesn't necessarily mean the Patch is no longer conductive. What matters is that the gel in the center of the patch is st…

Updated by Clint Ober

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)